Two numbers on one sticker decide whether your REScheck passes and how big your Manual J says the equipment should be. Here is where they are, what to do when the sticker is gone, and the one substitution that gets reports rejected.
Short answer: every NFRC-certified window carries a black-and-white NFRC energy performance label on the glass or the frame. U-Factor is the top-left rating, Solar Heat Gain Coefficient (SHGC) is top-right. Those two are the numbers your energy code compliance report and your load calculation need. Write them down per window type before the installers peel the stickers off.
The National Fenestration Rating Council is the independent, non-profit certification body for the energy performance of windows, doors, and skylights in the U.S. Its label reports ratings from a standardized test, so a 0.30 from one manufacturer means the same thing as a 0.30 from another.1
The label also lists Air Leakage (most codes cap it at 0.3 cfm/ft²), Visible Transmittance, and sometimes Condensation Resistance.2 Those matter for comfort and for some product standards; they are not inputs to REScheck's UA path or to Manual J.
The layout is standardized. Top band: manufacturer, product line, frame material, glazing description (for example "Vinyl-clad wood frame · Double glazing · Argon fill · Low-E"). Below that, a grid of ratings, U-Factor and SHGC in the top row, always in that order. The NFRC certification mark and a ratings ID sit at the bottom.1
Two things trip people up:
The NFRC U-factor is a whole-product rating: glass, spacer, and frame, tested as an assembly. That is the number the energy code means when it says "fenestration U-factor," and it is what a plan reviewer compares against the climate zone table.
Glass suppliers also publish center-of-glass U-factors, measured on the glazing alone. Those are always lower - often dramatically so, because the frame and edge-of-glass are the leaky parts. Putting a center-of-glass 0.24 on a REScheck for a window whose NFRC label says 0.31 is not a rounding error; it is the wrong quantity, and it is one of the first things a reviewer checks when a UA result passes by a hair. If the report gets kicked back, this is a common reason.
Installers remove the labels; homeowners remove them; sun fades them. In descending order of usefulness:
The IECC sets a maximum fenestration U-factor and, in warm zones, a maximum SHGC, by climate zone, in the prescriptive insulation and fenestration table (R402.1.2 in the 2015 through 2021 editions; the 2024 edition renumbers it). The values step down as the zone number goes up: warm Zones 1 and 2 allow a relatively high U-factor but cap SHGC; cold Zones 5 through 8 demand a low U-factor and leave SHGC as "NR." Your state's amended code may tighten these further, and a few states (Washington, California, Oregon) use their own tables entirely. Look up your state for the edition in force.
Two practical points:
Skylights have their own, higher U-factor limit in the same table (skylights are tested at a slope and always rate worse). Exterior doors with glass are rated as fenestration; opaque doors are rated by U-factor alone. NFRC door labels show a small grid of ratings by glass configuration with the applicable one circled.1 One opaque door per dwelling is typically exempt from the U-factor requirement under the IECC (R402.3.4 in the 2015 through 2021 editions), which is worth knowing when a decorative front door does not have a rating.
For a REScheck or a Manual J, send the window schedule from the plan set and, for each window type, either the NFRC label values or the manufacturer's spec sheet. If the schedule only says "Low-E double pane," we will tell you exactly which sheet to get from the dealer rather than default the whole house. Every rating we use is annotated with where it came from, so the plan reviewer can verify it without calling anyone.
Whole window, frame included. That is the code value. Center-of-glass numbers from a glass supplier are lower and are not what the code or REScheck means.
Lower is better. "Good enough" is set by your climate zone in the IECC fenestration table; a lower value than required becomes trade-off credit in a UA analysis.
Spec sheet, then the NFRC Certified Products Directory, then the code's default table. Defaults are punitive by design.
Not for compliance where the table says NR, but Manual J uses it in every climate to size cooling room by room.
ENERGY STAR windows are NFRC-certified by definition - NFRC is ENERGY STAR's certification body - so an ENERGY STAR window has an NFRC label with the numbers on it.2 "ENERGY STAR" alone is not a U-factor; the report needs the value.
This page explains where the values come from and how the code uses them. It does not quote per-zone numeric limits because those differ by edition and by state amendment; the state finder tells you which edition applies. Final authority rests with your building official.
Travis Smith, ICC-Certified Residential Energy Inspector / Plans Examiner. The same certification your building department's plan reviewer holds - working for you.